RETURN POLICY

Return & Refund Policy – Wizzo Shopping

At Wizzo Shopping, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help with a clear and fair return process.

✅ Return Eligibility

• You may request a return within 14 days of receiving your order, in line with UK Consumer Contracts Regulations.

• Items must be unused, in their original packaging, and in resaleable condition.

📦 How to Start a Return

To initiate a return, please contact us at
📧 Email: tim@wizzoshopping.com
Include your order number and the reason for return. We'll provide return instructions and address details.

💵 Return Shipping

• Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.

• For eligible returns, refunds will be issued to your original payment method within 7–10 business days after we receive and inspect the item.

⚠️ Damaged or Faulty Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery, including clear photos of the issue.
We’ll arrange a replacement or full refund at no extra cost.

If you have any questions, feel free to reach out — we're here to help.